{"id":11684,"date":"2021-08-25T09:00:10","date_gmt":"2021-08-25T05:30:10","guid":{"rendered":"https:\/\/ramses.co.ir\/contact-us\/"},"modified":"2024-08-31T18:52:17","modified_gmt":"2024-08-31T15:22:17","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/ramsescharcoal.com\/en\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row equal_height=&#8221;yes&#8221; rtl_reverse=&#8221;yes&#8221; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1715688716737{margin-right: -50px !important;margin-left: -50px !important;}&#8221; woodmart_css_id=&#8221;66435506583b7&#8243; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NjQzNTUwNjU4M2I3Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; woodmart_box_shadow=&#8221;no&#8221; wd_z_index=&#8221;no&#8221; woodmart_disable_overflow=&#8221;0&#8243; row_reverse_mobile=&#8221;0&#8243; row_reverse_tablet=&#8221;0&#8243;][vc_column css=&#8221;.vc_custom_1496927710186{border-right-width: 1px !important;padding-top: 20px !important;padding-right: 50px !important;padding-bottom: 10px !important;padding-left: 50px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6&#8243;]\n\t\t<div id=\"wd-66d303c6d3d7d\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-66d303c6d3d7d wd-title-color-default wd-title-style-default text-left  wd-title-empty wd-underline-colored\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"title-subtitle  subtitle-color-default font-default subtitle-style-background wd-font-weight- wd-fontsize-xs\">Answering your questions is valuable for us. Please send your questions using the form below.<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" ><\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t<style id=\"wpforms-css-vars-12840\">\n\t\t\t\t#wpforms-12840 {\n\t\t\t\t\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-12840\"><form id=\"wpforms-form-12840\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"12840\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/11684\" data-token=\"4ab0c1c5f360ff3edb6a144ebc36dfbf\" data-token-time=\"1781691222\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-12840-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\" for=\"wpforms-12840-field_0\">Full Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-12840-field_0\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][0]\" aria-errormessage=\"wpforms-12840-field_0-error\" required><\/div><div id=\"wpforms-12840-field_3-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-12840-field_3\">Mobile Number <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-12840-field_3\" class=\"wpforms-field-medium wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][3]\" placeholder=\"09876543211\" aria-label=\"Mobile Number\" aria-errormessage=\"wpforms-12840-field_3-error\" aria-describedby=\"wpforms-12840-field_3-description\" required><div id=\"wpforms-12840-field_3-description\" class=\"wpforms-field-description\">Please select a country flag to set international (open line).<\/div><\/div><div id=\"wpforms-12840-field_14-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-12840-field_14\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-12840-field_14\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][14]\" spellcheck=\"false\" aria-errormessage=\"wpforms-12840-field_14-error\" required><\/div><div id=\"wpforms-12840-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-12840-field_2\">Message  <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-12840-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" aria-errormessage=\"wpforms-12840-field_2-error\" required><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha wpforms-is-recaptcha-type-v3\" ><input type=\"hidden\" name=\"wpforms[recaptcha]\" value=\"\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"12840\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/ramsescharcoal.com\/en\/wp-json\/wp\/v2\/pages\/11684\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-12840\" class=\"wpforms-submit\" data-alt-text=\"In progress...\" data-submit-text=\"send\" aria-live=\"assertive\" value=\"wpforms-submit\">send<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/ramsescharcoal.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->[\/vc_column][vc_column css=&#8221;.vc_custom_1496927688909{padding-top: 20px !important;padding-right: 50px !important;padding-bottom: 10px !important;padding-left: 50px !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6&#8243;]\n\t\t<div id=\"wd-66d3349da244b\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-66d3349da244b wd-title-color-default wd-title-style-shadow text-left vc_custom_1725117603986 wd-underline-colored\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"title-subtitle  subtitle-color-default font-default subtitle-style-default wd-font-weight- wd-fontsize-xs\">(Manufacturer of incendiary gel and types of charcoal)<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >Ramses Company<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child  wd-fontsize-xs\">Address: IRAN, Qom, Jafarieh, Taghrud Industrial Town, corner of Velayat Square, Ramses Industrial Complex<br \/>\nPhone: 02535373429<br \/>\ncell phone: 09128581167 | 09355027951<\/div>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n\t\t<div id=\"wd-66d303d05cd52\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-66d303d05cd52 wd-title-color-default wd-title-style-default text-left  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-l\" >Frequently questions<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\n\t\t<div id=\"wd-66d32ff7d0429\" class=\"wd-accordion wd-wpb wd-rs-66d32ff7d0429  wd-style-default wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"all_closed\">\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn font-text wd-fontsize-s wd-font-weight-600\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat are the conditions for getting representation?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>In order to obtain representation, you must first complete and send the form (request for representation). After reviewing the request, Ramses will follow up directly with the requester according to the statements sent.<\/p>\n<p><a href=\"https:\/\/ramses.co.ir\/en\/representation\/\" target=\"_blank\" rel=\"noopener\">Click here to send a request<\/a><\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn font-text wd-fontsize-s wd-font-weight-600\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat are the conditions for exporting products?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Ramses products are exported in two ways:<\/p>\n<p><strong>Direct:<\/strong> In this method, Ramses company produces the products according to the plan<\/p>\n<p>Company planning and customer coordination and contract will be issued.<\/p>\n<p><strong>Indirect:<\/strong> the customer can receive the products with the Ramses brand in any region in Iran and he can export them according to his schedule.<\/p>\n<p><strong>The important point is that the customer cannot export petrochemical products without obtaining permission from Ramses.<\/strong><\/p>\n<p>Please be careful that the price of export products is different from the packaging used in the domestic market due to the standard type of packaging. Therefore, the customer must declare the destination of his products from the beginning.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn font-text wd-fontsize-s wd-font-weight-600\" data-accordion-index=\"2\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tUsing the customer&#039;s brand inside and outside Iran\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>According to the request of domestic or foreign customers, a contract can be arranged with the registered brand, taking into account the order amount.<\/p>\n<p>In this case, the customer must present her brand license during the preparation of the contract and refer a copy of the delivery to the management.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; 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css=&#8221;.vc_custom_1715698299440{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}&#8221; woodmart_css_id=&#8221;66437a71ee081&#8243; parallax_scroll=&#8221;no&#8221; woodmart_sticky_column=&#8221;false&#8221; wd_collapsible_content_switcher=&#8221;no&#8221; wd_column_role_offcanvas_desktop=&#8221;no&#8221; wd_column_role_offcanvas_tablet=&#8221;no&#8221; wd_column_role_offcanvas_mobile=&#8221;no&#8221; wd_column_role_content_desktop=&#8221;no&#8221; wd_column_role_content_tablet=&#8221;no&#8221; wd_column_role_content_mobile=&#8221;no&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_box_shadow=&#8221;no&#8221; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NjQzN2E3MWVlMDgxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_reset_margin=&#8221;no&#8221; tablet_reset_margin=&#8221;no&#8221; 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Please enter complete and correct information so that we can contact you as soon...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ramsescharcoal.com\/en\/contact-us\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Us\" \/>\n<meta property=\"og:description\" content=\"To contact us Ramses, please fill out the form below. 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